Frequently Asked Questions

Applying at The Kingsman is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.

Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.

To complete your application you will need: 
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Application fee per applicant

Applicants must have a combined gross household income of at least 3x times the monthly rent. For example, for a $1,600 apartment, a minimum gross income of $4,800 per month is required.

We accept: 
- 60 days most recent pay stubs
- Most recent tax returns (self-employed)
- Official offer letter on employer letterhead with HR contact information for verification for new employment
- Bank statements from the last 60 days

If one applicant is approved and another is not, only the qualified applicant can live on the property. All leaseholders must qualify. Please contact our leasing office to discuss your options.

No, we do not offer short-term leases at our community. 

We offer flexible lease terms ranging from 13 to 15 months. Current available terms include 13, 14, and 15 months. Contact our leasing office for pricing by term length.

We offer discounts or incentives for employees of:
- Duke Energy
- Wells Fargo
- Bank of America
- Truist
- Novant Health
- Atrium Health
- Carolina Health Systems
- Honeywell
- Spectrum
- Charlotte Mecklenburg
- School Employee
- Government/City Employees
- Deloitte
- USAA
- Lending Tree
- Lowes
- Airport Employees
- Credit Karma
- Professional Athletes
Contact our leasing team to learn more about your exclusive benefit.

A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.

On move-in day, meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in checklist items must be complete and move in costs must be paid in full before keys are released. Submit your inspection form online within 48-72 hours.

Before moving out, please schedule a walkthrough, return all keys, fobs, and gate stickers, and ensure the home in original condition. Deposit processed within 30 days per state law.

Yes, a security deposit is required at The Kingsman. Please contact the leasing office for more information on the deposit.

Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law.

All residents must maintain renter's insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to move-in.

We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Virtual Tour: View our community online anytime.

Tours are available during leasing office hours:
- Monday-Friday: 10am - 5pm
- Saturday: 10am - 4pm
- Sunday: 1pm - 4pm
Walk-ins welcome; we recommend scheduling in advance on our website or by 980-366-2589.

The Kingsman offers Studio, 1-bed 2-bed, and 3-bed homes ranging from approximately 522 sq ft to 1,551 sq ft. Visit our floorplans to explore all layouts.

Absolutely -- we will do our best to show you your specific unit. We also offer tours of representative model homes. Your unit will be freshly cleaned and move-in ready.

No, we do not offer any floorplans with a den or home office space. 

Absolutely! We will note your preferences -- floor specific, specific view, or larger balcony. Our team will do their best to match you.

Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.

We will notify you approximately 90 days before your lease expiration with renewal options. To renew, Choose your renewal offer lease terms, sign your renewal agreement online or contact the leasing office.

Rent can be paid securely through our Resident Portal online portal using debit, credit, MoneyGram or ACH bank transfer.

Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 5th.

In addition to monthly rent, residents are responsible for utilities (billed based on usage), amenity fee, pet fees/rent, and Smart Bundle (Internet, Cable, Valet trash and Pest Control).

The Kingsman is wired for Spectrum high-speed internet. Internet is included as part of Smart Bundle.

Electricity is provided by Duke Energy. Contact them at 800-777-9898 or online. We recommend doing this at least 1 week before move-in.

Yes! Our professional maintenance team is available to assist. Standard maintenance Monday - Friday during office hours; emergency maintenance 24/7.

Submit requests through our Resident Portal or call our leasing office at 704.780.1991. For emergencies, call 704.780.1991 immediately.

Standard requests are typically completed within 1-3 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.

We do not offer furnished apartments, but our team can recommend local furniture rental services.

All homes include a full-size washer and dryer.

All homes at The Kingsman include:
- Stainless steel refrigerator, range, dishwasher, microwave
- Quartz countertops
- Wood-style plank flooring in living areas
- Subway tile backsplash
- Black or White cabinetry options

Majority of our apartments include a private patio or balcony.

Per fire safety regulations, open-flame/charcoal grills are not permitted on patios or balconies. Community grilling stations are available at the pool.

No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.

Paint requests require prior written approval. Any approved colors must be returned to original at move-out, or a repainting fee will apply.

Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.

The Kingsman is a midrise community with amenities including:
- Community clubroom
- Resort-style salt water pool
- Fitness center
- Dog park / pet wash station
- Grab-and-Go Market
- Storage units available for rent
- Controlled access parking garage

Amenity areas are for residents and approved guests only:
- No glass in pool areas
- Guests must be accompanied by a resident
- Clean up after pets in all outdoor areas
- Observe posted hours and quiet hours
Full community standards are in your lease and welcome packet.

There are 3 elevators in the building. 

Each home includes access to an attached parking garage. Additional guest/overflow parking is available throughout the community.

Trash is collected by valet trash services Sunday through Thursday. Bins should be placed outside your door and returned inside after pickup. Trash chutes are located in the parking garage. Bulk items must be disposed of on your own.

Packages are delivered directly to Luxer Lockers.

Storage units available. Contact the leasing office for sizing and availability.

Community bike racks are also located in the basement level of the parking garage.

Yes. Quiet hours are 10:00 PM to 8:00 AM daily. We ask all residents to be respectful of neighbors.

You will have full access to all amenities beginning on your move-in date. Your key fobs will be activated at your move-in appointment.

Yes! We welcome pets at The Kingsman. We allow up to 2 pets per home. Breed and weight restrictions may apply -- see our full pet policy.

We welcome cats and dogs:
- Max pets: 2 per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Weight limit: 100lb
- Breed restrictions apply -- contact us
All pets must be registered. Screened through PetScreening

Yes! Each resident may bring up to 2 guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.

Guests are welcome to stay for up to 7 consecutive days or 14 days per calendar year without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant.

Nearby dining options include:
- Zepeddies Pizza -- Pizzeria - 0.2 miles
- Henrietta's - Neighborhood bistro, small plates, and craft cocktail bar - 0.4 miles
- Brewers at Yancy -- Brewery - 0.6 miles
- Old Mecklenburg -- Brewery - 0.6 miles
See our full neighborhood map online. 

Nearby coffee options:
- Night Swim Coffee - 0.3 miles

Highlights near The Kingsman include:
- Rally Pickleball - 0.4 mile - 8 min walk
- Queen Park Social - 0.6 miles - 10 min walk